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2. Fix problems signing into your AOL account - AOL Help

   help.aol.com/articles/help-signing-in

   Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.

3. Fix problems signing in to AOL Mail

   help.aol.com/.../fix-problems-signing-in-to-aol-mail

   Disable firewall or pop-up settings. If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding ...

4. Fix problems with third-party mail applications - AOL Help

   help.aol.com/articles/why-cant-i-access-my-aol...

   1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems with third-party mail applications. If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure ...

5. Reset or change your password - AOL Help

   help.aol.com/articles/account-management...

   From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser.

6. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2. Click Internet Options. 3. Click the Security tab. 4. Deselect "Enable Protected Mode." 5. Restart Internet Explorer and sign in to AOL Mail again.

7. Add, replace or remove AOL account recovery info - AOL Help

   help.aol.com/articles/add-or-update-aol-account...

   Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address

8. Why am I asked to verify my account after signing in?

   help.aol.com/articles/why-am-i-asked-to-verify...

   If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.

9. Add or disable 2-step verification for extra security - AOL Help

   help.aol.com/articles/2-step-verification...

   Use 2-step with authenticator app verification. Authenticator apps provide secure verification codes that act as the second step in 2-step verification. After entering your password, you'll need to enter the code generated by your authenticator app to sign in. Download an authenticator app from the Google Play Store or App Store.