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Employee silence, the antithesis of employee voice, refers to situations where employees suppress information that might be useful to the organization of which they are a part. One way this can happen is if employees do not speak up to a supervisor or manager. Van Dyne et al. (2003) define silence as an employee's motivation to withhold or ...
An "engaged employee" is defined as one who is fully absorbed by and enthusiastic about their work and so takes positive action to further the organization's reputation and interests. An engaged employee has a positive attitude towards the organization and its values. [1] In contrast, a disengaged employee may range from someone doing the bare ...
Workplace communication. Workplace communication is the process of exchanging information and wisdom, both verbal and non-verbal between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [1] Effective communication is critical in getting the job done, as well as building a ...
Examples. Benefits. Techniques. Challenges. Takeaway. Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between ...
Exit, Voice, and Loyalty (1970) is an influential [1] treatise written by Albert O. Hirschman. The work hinges on a conceptual ultimatum that confronts consumers in the face of deteriorating quality of goods and services: either exit or voice. The framework presented in the book has been applied to topics such as protest movements, migration ...
Workplace bullying can often be subtle, but it can have effects on your mental and physical health. It can also affect the company as a whole. Learn the signs of workplace bullying and what you ...
Employee surveys. Employee surveys are tools used by organizational leadership to gain feedback on and measure employee engagement, employee morale, and performance. Usually answered anonymously, surveys are also used to gain a holistic picture of employees' feelings on such areas as working conditions, supervisory impact, and motivation that ...
Procedural. Procedural justice is defined as the fairness of the processes that lead to outcomes. When individuals feel that they have a voice in the process or that the process involves characteristics such as consistency, accuracy, ethicality, and lack of bias then procedural justice is enhanced. [12]