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  2. Microsoft Configuration Manager - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Configuration...

    Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory . Configuration Manager supports the Microsoft Windows and Windows ...

  3. List of Microsoft software - Wikipedia

    en.wikipedia.org/wiki/List_of_Microsoft_software

    Microsoft is a developer of personal computer software. It is best known for its Windows operating system, the Internet Explorer and subsequent Microsoft Edge web browsers, the Microsoft Office family of productivity software plus services, and the Visual Studio IDE.

  4. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Contact center telephony. In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers. This business communication system is an ...

  5. Alvaria - Wikipedia

    en.wikipedia.org/wiki/Alvaria

    Alvaria Inc. Alvaria, Inc., formerly Aspect Software, Inc., is an American multinational software company that sells call center and customer experience (CX) software technology to large enterprises. The company is headquartered in Westford, Massachusetts. In 2021, Aspect purchased Noble Systems Corporation; the resultant organization was ...

  6. Microsoft Customer Care Framework - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Customer_Care...

    Microsoft Customer Care Framework (CCF) was a desktop-based framework which was used to address issues faced by service providers caused by multiple line of business (LOB) systems while interacting with their customers. It was discontinued though many of its core functions were moved to an add-in for the Microsoft Dynamics CRM product named the ...

  7. Microsoft - Wikipedia

    en.wikipedia.org/wiki/Microsoft

    Microsoft Corporation is an American multinational corporation and technology company headquartered in Redmond, Washington. Microsoft's best-known software products are the Windows line of operating systems, the Microsoft 365 suite of productivity applications, and the Edge web browser.

  8. System Center Orchestrator - Wikipedia

    en.wikipedia.org/wiki/System_Center_Orchestrator

    System Center Orchestrator. Microsoft System Center Orchestrator is an automation software tool that allows a user to automate the monitoring and deployment of data center resources. For example, it is capable of automatically deploying new operating systems or can forward alerts previously generated by System Center Operations Manager (SCOM ...

  9. Microsoft Teams - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Teams

    Underlying software. Microsoft Teams is a web-based desktop app, originally developed on top of the Electron framework from GitHub which combines the Chromium rendering engine and the Node.js JavaScript platform. [46] Version 2.0 was rebuilt using the Evergreen version of Microsoft Edge WebView2 in place of Electron.

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