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Further template category notes. If the template has a separate documentation page (usually called "Template: template name /doc"), add. [[Category:Help desk templates]] to the <includeonly> section at the bottom of that page. Otherwise, add. <noinclude>[[Category:Help desk templates]]</noinclude>. to the end of the template code, making sure ...
Helpdesk and incident reporting auditing. Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence of an organization's help desk and incident reporting practices, and operations. The audit ensures that all problems reported by users have been ...
Issue tracking system. An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but ...
Templates are pages that are embedded (transcluded) into other pages to allow for the repetition of information. Wikipedia:List of infoboxes for infoboxes, which are small panels that summarize key features of the page's subject. Wikipedia:Requested templates, to request creation of a template. Use this form to search in the Template: or ...
The help desk is for questions about how to edit, not to resolve editing disputes or behavioral issues. The talk page of the article in question or WP:ANI are better suited. Just Step Sideways from this world ..... today 17:21, 27 May 2024 (UTC) [ reply ]
The template may also be useful to anyone who edits Wikipedia and wants to look up help pages, guidelines, and instructions from various locations. The template is suitable for adding to at least these locations: Help desk instructions pages, such as Wikipedia:Help desk/How to answer; user pages of Help desk volunteers. The template takes no ...
v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...
Wikipedia:Help desk/Templates. The above documentation is transcluded from Template:Help desk templates/doc. ( edit | history) Editors can experiment in this template's sandbox ( edit | diff) and testcases ( create) pages. Add categories to the /doc subpage. Subpages of this template. Categories:
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