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  2. Microsoft Certified Professional - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Certified...

    The process of earning certification has changed multiple times since its initial inception. Into the 2020s the Microsoft announced that it was retiring all existing Microsoft Certified Professional (MCP), Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Solutions Expert (MCSE) and Microsoft Certified Solutions Associate ...

  3. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft CRM 1.2. Microsoft CRM 1.2 was released on December 8, 2003. Microsoft CRM 1.2 was not widely adopted by industry. It was not possible to create custom entities but there was a software development kit (SDK) available using SOAP and XML endpoints to interact with it. Microsoft Dynamics CRM 3.0

  4. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. [1] Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.

  5. Sitecore - Wikipedia

    en.wikipedia.org/wiki/Sitecore

    This award, running ever since, acknowledges professionals who actively contribute their knowledge and expertise to the Sitecore community, both online and offline. MVPs are selected from several thousands of certified developers and active community participants, making it a prestigious recognition within the Sitecore ecosystem.

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  7. SharePoint - Wikipedia

    en.wikipedia.org/wiki/SharePoint

    SharePoint is a web-based collaborative platform that integrates natively with Microsoft 365.Launched in 2001, SharePoint is primarily sold as a document management and storage system, although it is also used for sharing information through an intranet, implementing internal applications, and for implementing business processes.

  8. Microsoft Online Services - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Online_Services

    To meet these expectations, Microsoft has established dedicated BPOS and Office 365 support desks in the United States and Ireland for the EMEA region. Hewlett-Packard (HP), Microsoft's primary support partner, engaged in identifying and training new Tier 1 and Tier 2 support engineers for this purpose. References

  9. Salesforce Marketing Cloud - Wikipedia

    en.wikipedia.org/wiki/Salesforce_Marketing_Cloud

    Salesforce Marketing Cloud is a provider of digital marketing automation and analytics software and services. It was founded in 2000 under the name ExactTarget. The company filed for an IPO in 2007, but withdrew its filing two years later and raised $145 million in funding. It acquired CoTweet, Pardot, iGoDigital and Keymail Marketing.

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