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2. Download, install, or uninstall AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-downloading...

   1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'. 2. Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.

3. Troubleshooting AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-troubleshooting

   • Navigate to AOL Desktop folder • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.

4. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Find out how to fix problems reading or receiving AOL Mail.

5. AOL Help

   help.aol.com

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

6. How do I know what version of AOL Desktop Gold I'm using?

   help.aol.com/articles/how-do-i-know-if-i-have...

   1. Launch AOL Desktop Gold. 2. Sign in with your username and password. 3. In the top menu bar, click Help | About AOL. 4. If you see 'Revision 11.x.xxx' or higher, you're using the most updated version of AOL Desktop Gold and will continue to get updates automatically. Learn how to view what version of AOL Desktop Gold you're using.

7. Fix problems signing in to AOL Mail

   help.aol.com/articles/fix-problems-signing-in-to...

   Fix problems signing in to AOL Mail. While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly.

8. Fix problems signing into your AOL account - AOL Help

   help.aol.com/articles/help-signing-in

   Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.

9. Fix problems sending AOL Mail - AOL Help

   help.aol.com/articles/aol-mail-troubleshooting

   Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Learn how to fix problems with sending mail.