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A service is intangible making it difficult for a customer to evaluate the service in advance. In the case of a manufactured good, customers can see it and evaluate it. Assurance of quality service is often done by licensing, government regulation, and branding to assure customers they will receive a quality service.
Many employers require employees to be cashiers in order to move up to customer service or other positions. Cashiers are at risk of repetitive strain injuries due to the repeated movements often necessary to do the job, such as entering information on a keypad or moving product over a scanner. Included also is the physical strain of standing on ...
Mystery shopping (related terms: mystery shopper, mystery consumer, mystery research, secret shopper and secret shopping and auditor) is a method used by marketing research companies and organizations that wish to measure quality of sales and service, job performance, regulatory compliance, or to gather specific information about a market or competitors, including products and services.
The manager must ensure staffing levels are adequate to effectively operate the store, and ensure employees receive training necessary for their job responsibilities. Managers may be responsible for developing employees so the company can promote employees from within and develop future leaders , potentially for employment at other locations.
For the job as a data entry clerk, competent math and English skills may be necessary. [21] The worker will need to be very familiar with office software such as word processors, databases, and spreadsheets. [21] [18] One must have quickness, focus, and customer service skills. [21]
BetterHelp is an online therapy service that allows you to message and meet with a licensed, accredited therapist 24/7. This article discusses how BetterHelp works, what it costs, and who it might ...
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