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Learn how to access your AOL account if you forget your password or username, and how to update your password regularly. Follow the steps to use Sign-in Helper, AOL Account security page, or AOL mobile apps to manage your password.
Learn how to add, replace or remove a mobile phone number or email address as your account recovery info. This helps you access your account if you lose your password or need to verify your identity.
Learn how to troubleshoot common sign-in issues, such as forgetting your username or password, getting an invalid password error, or being asked to verify your identity. Find out how to use the Sign-in Helper, reset your password, or contact AOL Customer Care for live support.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Get live expert help with your AOL needs, from email and passwords, technical questions, mobile email and more. Learn how to sign up, reset, or change your password, sync AOL Mail with a third-party app, and fix sign-in problems.
If you can't sign in to your AOL email account because you've forgotten your username, you can use the recovery phone number or email address linked to your account to recover it. Follow the steps on the Sign-in Helper page to get your username back.
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