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  2. GoTo Resolve - Wikipedia

    en.wikipedia.org/wiki/GoTo_Resolve

    Website. www .goto .com /it-management /resolve. GoTo Resolve (formerly GoToAssist & RescueAssist) [ 2][ 3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products.

  3. Virtual help desk - Wikipedia

    en.wikipedia.org/wiki/Virtual_help_desk

    A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues. IT can efficiently manage and allocate global help desk resources, including – most importantly – its personnel, to access any computer to provide support despite the end user or IT rep location.

  4. Remote service software - Wikipedia

    en.wikipedia.org/wiki/Remote_Service_Software

    Remote service software is used by equipment manufacturers to remotely monitor, access and repair products in use at customer sites. It is a secure, auditable gateway for service teams to troubleshoot problems, perform proactive maintenance, assist with user operations and monitor performance. This technology is typically implemented in mission ...

  5. Comparison of remote desktop software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_remote...

    Built-in encryption: the software has at least one method of encrypting the data between the local and remote computers, and the encryption mechanism is built into the remote control software. File transfer: the software allows the user to transfer files between the local and remote computers, from within the client software's user interface.

  6. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Annual Support Plan. $139.99/yr Save $15.89 per year. Our best value! Get a full year of tech support for nearly any issue on multiple computers and devices. Annual Plan.

  7. Member Benefits within Assist by AOL

    help.aol.com/articles/assist-by-aol-faqs

    Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Member Benefits within Assist by AOL. Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of ...

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