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There can be many reasons why your browser crashes. However, most of these issues can be fixed with a simple and quick solution. Before trying the solution below, please report this issue by using the Report a Bug section that can be accessed by clicking the Help menu at the top.
Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer
Update your email client application If you're using an older version of your email client, it could be outdated and no longer compatible with the latest security settings. We recommend updating to the latest version of your email client, then removing and re-adding your AOL Mail account.
Windows Update is a Microsoft service for the Windows 9x and Windows NT families of the Microsoft Windows operating system, which automates downloading and installing Microsoft Windows software updates over the Internet. The service delivers software updates for Windows, as well as the various Microsoft antivirus products, including Windows ...
Read mail with tabbed view - If you open up multiple mails at the same time, you will notice that instead of separate windows, they will now open up in one window, with tabs along the top, similar to the browser. This is the default view (it can be changed back in the Mail settings), and should help organize and navigation for those that open ...
In late 2009, several new reports of the black screen of death in Windows XP, Windows Vista, and Windows 7 emerged. At first, several claims pointed at Windows Update. This was later recanted by Prevx as an erroneous report. Microsoft reported that no security update was causing the issue, and may be tied to malware.
If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.
On smartphones, tablets, and other devices, an over-the-air update is a firmware or operating system update that is downloaded by the device over the internet. Previously, users had to connect these devices to a computer over USB to perform an update. These updates may add features, patch security vulnerabilities, or fix software bugs.
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