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2. Issue tracking system - Wikipedia

   en.wikipedia.org/wiki/Issue_tracking_system

   An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

3. Jira (software) - Wikipedia

   en.wikipedia.org/wiki/Jira_(software)

   www .atlassian .com /software /jira. Jira ( / ˈdʒiːrə / JEE-rə) [4] is a proprietary product developed by Atlassian that allows bug tracking, issue tracking and agile project management. Jira is used by a large number of clients and users globally for project, time, requirements, task, bug, change, code, test, release, sprint management.

4. Request Tracker - Wikipedia

   en.wikipedia.org/wiki/Request_Tracker

   Request Tracker. Request Tracker, commonly abbreviated to RT, is an open source tool for organizations of all sizes to track and manage workflows, customer requests, and internal project tasks of all sorts. With seamless email integration, custom ticket lifecycles, configurable automation, and detailed permissions and roles, Request Tracker ...

5. Great Western Railway (train operating company) - Wikipedia

   en.wikipedia.org/wiki/Great_Western_Railway...

   Great Western Railway ( GWR) is a British train operating company owned by FirstGroup that operates the Greater Western passenger railway franchise. It manages 197 stations and its trains call at over 270. GWR operates long-distance inter-city services along the Great Western Main Line to and from the West of England and South Wales, inter-city ...

6. Comparison of issue-tracking systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_issue...

   Comparison of issue-tracking systems. Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

7. Customer support - Wikipedia

   en.wikipedia.org/wiki/Customer_support

   Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...