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2. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

3. Job description - Wikipedia

   en.wikipedia.org/wiki/Job_description

   A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

4. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   E-commerce. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user ...

5. 4 Upper Back Stretches You Can Do at Your Desk - Healthline

   www.healthline.com/health/back-pain/deskercize...

   3. Shoulder rolls. This one starts out like a shoulder shrug. But after pulling your shoulders up to your ears, move them back and down in a circle. Repeat the same movement in the forward ...

6. Sitting Positions: How to Practice Good Posture - Healthline

   www.healthline.com/health/sitting-positions

   Roll your shoulders and neck forward into a full slouching position. Then, slowly pull your head and shoulders up into a tall sitting position. Push your lower back forward and accentuate the ...

7. The Ultimate 'Deskercise' Routine: Stretches for the Office

   www.healthline.com/health/deskercise

   Neck and shoulder pain are common in sedentary jobs. Get loosened up and work out the kinks with these 12 exercises you can do at your desk. ... doing repetitive motions is typical of a desk job ...