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Included with. Windows 10 and later. Type. Remote controlling feature. Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [1] [2] [3] It is based on the Remote Desktop Protocol (RDP).
Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with.
A remote access service ( RAS) is any combination of hardware and software to enable the remote access tools or information that typically reside on a network of IT devices. A remote access service connects a client to a host computer, known as a remote access server. [1] The most common approach to this service is remote control of a computer ...
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Built-in encryption: the software has at least one method of encrypting the data between the local and remote computers, and the encryption mechanism is built into the remote control software. File transfer: the software allows the user to transfer files between the local and remote computers, from within the client software's user interface.
Remote Desktop Protocol. Remote Desktop Protocol ( RDP) is a proprietary protocol developed by Microsoft Corporation which provides a user with a graphical interface to connect to another computer over a network connection. [1] The user employs RDP client software for this purpose, while the other computer must run RDP server software.
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Offsite access. Remote Web Workplace is a feature of Windows Small Business Server, Windows Home Server 2011, and Windows Essential Business Server that allows access for users to facilities when they are offsite such as email, reading/modifying shared calendars and remote controlling a machine as if they are sitting in front of it.
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