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  2. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    E-commerce. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user ...

  3. Job description - Wikipedia

    en.wikipedia.org/wiki/Job_description

    A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

  4. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  5. Sitting Positions: How to Practice Good Posture - Healthline

    www.healthline.com/health/sitting-positions

    Adjust your chair. Move your seat up or down until your legs are parallel with the ground and your knees are even with your hips. Your arms should be parallel to the ground, too. Your feet should ...

  6. Keep your feet firmly on the ground, facing forward. Twist your upper body in the direction of the arm that’s resting on the back of your chair. Hold pose for 10 to 30 seconds. Repeat on other ...

  7. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A Service Desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact ("SPOC") to meet the communication needs of both users and IT staff, and also to satisfy both Customer and IT Provider objectives. "User" refers to the actual user of the service ...

  8. 4 Upper Back Stretches You Can Do at Your Desk - Healthline

    www.healthline.com/health/back-pain/deskercize...

    3. Shoulder rolls. This one starts out like a shoulder shrug. But after pulling your shoulders up to your ears, move them back and down in a circle. Repeat the same movement in the forward ...

  9. Office administration - Wikipedia

    en.wikipedia.org/wiki/Office_administration

    Office administration (shortened as Office Ad and abbreviated as OA) is a set of day-to-day activities that are related to the maintenance of an office building, financial planning, record keeping and billing, personal development, physical distribution and logistics, within an organization. An employee that undertakes these activities is ...

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