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  2. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 is a cloud-based suite of ERP and CRM applications offered by Microsoft. It combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

  3. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    System Office Integration Multi Lingual Languages Supported Web-Based Time Tracking Attaching Emails to Business Objects Desktop Environment Global Search

  4. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce is an American company that provides CRM software and applications for sales, customer service, marketing, and more. Founded in 1999 by Marc Benioff, it is the world's largest enterprise software firm as of 2022 and a component of the Dow Jones Industrial Average.

  5. Pivotal CRM - Wikipedia

    en.wikipedia.org/wiki/Pivotal_CRM

    Pivotal CRM is a CRM software system by Avolin, formerly known as Pivotal Corporation and Aptean. It offers tools for sales, marketing, service, and partner management, and supports various industries and Microsoft products.

  6. List of embedded CRM systems - Wikipedia

    en.wikipedia.org/wiki/List_of_embedded_CRM_systems

    Embedded customer relationship management software is built-in to an ERP software and can usually not be used as stand-alone CRM software like Salesforce.com. It has the following characteristics: functionalities in marketing, sales and service are integral part of the order-to-cash process within an ERP solution

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Learn about the history, types and features of CRM systems, which are used to manage interactions with customers across different channels and platforms. Find out how CRM can help businesses improve customer satisfaction, loyalty and sales growth.

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