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2. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

3. Salesforce - Wikipedia

   en.wikipedia.org/wiki/Salesforce

   Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.

4. SugarCRM - Wikipedia

   en.wikipedia.org/wiki/SugarCRM

   SugarCRM is a software company based in Silicon Valley. It produces the on-premises and cloud-based web application Sugar, a customer relationship management (CRM) system. SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.

5. Salesforce Marketing Cloud - Wikipedia

   en.wikipedia.org/wiki/Salesforce_Marketing_Cloud

   The Salesforce Marketing Cloud software is offered in a hosted, online subscription model. The company owns the CoTweet, Pardot, and iGoDigital tools. Its mobile features, as well as many of its workflow and collaboration tools, were released in July 2013. Salesforce Marketing Cloud was founded as an email marketing vendor.

6. Oracle CRM - Wikipedia

   en.wikipedia.org/wiki/Oracle_CRM

   Oracle CRM is a customer relationship management system created by Oracle Corporation. It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support.

7. Microsoft Dynamics 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Dynamics_365

   Microsoft Dynamics 365 Finance is a Microsoft enterprise resource planning (ERP) system for medium to large organisations. The software, part of the Dynamics 365 product line, was first on general release in November 2016, initially branded as Dynamics 365 for Operations.