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Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft.It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web ...
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Additionally, customer expectations are different, as outsourcing services to Microsoft is done to avoid problems. Thus, when issues arise, customers anticipate a rapid resolution by Microsoft. To meet these expectations, Microsoft has established dedicated BPOS and Office 365 support desks in the United States and Ireland for the EMEA region ...
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Viva Engage (formerly Yammer) is an enterprise social networking service that is part of the Microsoft 365 family of products. [1] [2] [3] It is used mainly for private communication within organizations but is also used for networks spanning various organizations. Access to a Yammer network is determined by a user's Internet domain, so only ...
An online office suite, online productivity suite or cloud office suite is an office suite offered in the form of a web application, accessed online using a web browser. This allows people to work together worldwide and at any time, thereby leading to web-based collaboration and virtual teamwork .
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