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2. Microsoft Dynamics 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Dynamics_365

   Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

3. Comparison of CRM systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_CRM_systems

   Microsoft SQL Server, Amazon Server 2010 Tryton: Tryton 5.6 May 2020 GPLv3: Python, JavaScript Cross-platform PostgreSQL, MySQL, SQLite: 2008 WORKetc: Daniel Barnett v4.0 2013 SaaS: C#, .NET Windows Microsoft SQL Server, Amazon Server 2009 Zoho CRM: Zoho CRM Zoho CRM 2018 2018 SaaS Java Cloud Computing, Cross Platform Proprietary 1999

4. List of Microsoft codenames - Wikipedia

   en.wikipedia.org/wiki/List_of_Microsoft_codenames

   Microsoft's first LAN-based email product written in-house [citation needed] Cirrus Microsoft Access 1.0 [citation needed] CRM V1.0, Tsunami Microsoft CRM 1.0 The platform was initially codenamed Tsunami, but once the decision was made to make it an actual product it was just changed to the initials as the initials were enough of a codename. [211]

5. Salesforce - Wikipedia

   en.wikipedia.org/wiki/Salesforce

   Salesforce. [1] Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development. Founded by former Oracle executive ...

6. Microsoft bringing more AI technology to its productivity ...

   www.aol.com/finance/microsoft-bringing-more-ai...

   Microsoft is pouring more of its AI-powered Copilot technology into its Microsoft 365 productivity products, including Excel, PowerPoint, Outlook, and Teams. The updates, which include the ability ...

7. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...