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2. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...

3. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

4. Customer support - Wikipedia

   en.wikipedia.org/wiki/Customer_support

   Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

5. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   ITIL regards a call centre or help desk as similar kinds of service desk which provide only a portion of what a service desk can offer. A service desk has a more broad and user-centered approach which is designed to provide the user with an informed single point of contact for all IT requirements. A service desk seeks to facilitate the ...

6. Medical Assistants: What do they do? - WebMD

   www.webmd.com/a-to-z-guides/what-is-a-medical...

   A medical assistant might do administrative tasks like: Answering phones and scheduling appointments. Greeting patients and their families. Filing and updating medical records. Coding and ...

7. 14 Tips to Manage Work Stress and Avoid Burnout - Healthline

   www.healthline.com/health/work-stress

   Taking time to recharge. Taking even a few minutes of personal time during a busy day can help prevent burnout caused by chronic work stress. Listening to an interesting podcast between meetings ...