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  2. Five whys - Wikipedia

    en.wikipedia.org/wiki/Five_whys

    Five whys (or 5 whys) is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem. The primary goal of the technique is to determine the root cause of a defect or problem by repeating the question "why?" five times, each time directing the current "why" to the answer of the previous ...

  3. Eight disciplines problem solving - Wikipedia

    en.wikipedia.org/wiki/Eight_Disciplines_Problem...

    Requires training in the 8D problem-solving process as well as appropriate data collection and analysis tools such as Pareto charts, fishbone diagrams, and process maps. Problem solving tools. The following tools can be used within 8D: Ishikawa diagrams also known as cause-and-effect or fishbone diagrams; Pareto charts or Pareto diagrams; 5 Whys

  4. Ordered weighted averaging - Wikipedia

    en.wikipedia.org/wiki/Ordered_weighted_averaging

    Ordered weighted averaging. In applied mathematics, specifically in fuzzy logic, the ordered weighted averaging (OWA) operators provide a parameterized class of mean type aggregation operators. They were introduced by Ronald R. Yager. [1] [2] Many notable mean operators such as the max, arithmetic average, median and min, are members of this class.

  5. Seven basic tools of quality - Wikipedia

    en.wikipedia.org/wiki/Seven_Basic_Tools_of_Quality

    Histogram. Pareto chart. Scatter diagram. Flow chart. Run chart. The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used ...

  6. Creative problem-solving - Wikipedia

    en.wikipedia.org/wiki/Creative_problem-solving

    Creative problem-solving ( CPS) [1] is the mental process of searching for an original and previously unknown solution to a problem. To qualify, the solution must be novel and reached independently. [1] [2] The creative problem-solving process was originally developed by Alex Osborn and Sid Parnes. Creative problem solving (CPS) is a way of ...

  7. Ideation (creative process) - Wikipedia

    en.wikipedia.org/wiki/Ideation_(creative_process)

    By considering each of these elements, in turn, it is possible to develop new ways to approach a problem or challenge and obtain a wide range of ideas suitable for further development. The 5 Whys technique: The 5 Whys technique is a simple yet powerful tool for driving to the root cause of a problem. The basis of the technique is to ask "why ...

  8. Problem solving - Wikipedia

    en.wikipedia.org/wiki/Problem_solving

    Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields. The former is an example of simple problem solving (SPS) addressing one issue ...

  9. Fix problems reading or receiving AOL Mail - AOL Help

    help.aol.com/articles/fix-problems-reading-or...

    Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Find out how to fix problems reading or receiving AOL Mail.