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Update email settings in Outlook. Using a PC - Follow the instructions under "Use advanced setup to add a POP or IMAP email account in Outlook for PC." Using a Mac - Follow the instructions under "Add more accounts."
After migrating your Verizon.net email to AOL Mail, follow the steps below to update your settings based on your email client. Be aware some sections will link to the client's help page, and they can't answer questions about AOL Mail settings, or your Verizon.net username or password.
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems signing in to AOL Mail While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in.
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Sign in to your AOL account to access your email and manage your account information.
When creating an app password, use a browser that you've used to sign into AOL Mail for several days in a row and avoid using Incognito mode.If this isn’t successful, use webmail or the official AOL App to access your email.
An email was sent to our customers in 2017 warning that AOL Mail would no longer be accessible through third-party apps if connection settings weren't updated by November 7, 2017. If you still haven't done so, update your connection settings now. Verizon.net customers: Learn how to update connection settings for your accounts.
Outlook for Windows (also referred to as New Outlook) is an email client developed by Microsoft. It is a replacement of the preloaded Windows Mail and Calendar apps on Windows 10 and 11 , and will ship as default with Windows 11 from late 2024 onwards.