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  2. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft CRM 1.2. Microsoft CRM 1.2 was released on December 8, 2003. Microsoft CRM 1.2 was not widely adopted by industry. It was not possible to create custom entities but there was a software development kit (SDK) available using SOAP and XML endpoints to interact with it. Microsoft Dynamics CRM 3.0

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    Dynamics CRM: Microsoft: Dynamics 365 9.1 July 2019 Proprietary or SaaS.NET, ASP.NET Windows MS SQL 2003 GNU Enterprise: FSF GPLv3: Python Linux, Unix, Mac OS X, Windows Firebird/Interbase, MySQL, MaxDB, MS ADO (MS SQL-Server/MS Access), Oracle, PostgreSQL, SQLite, SQLite3, CSV files,DBF files (DBase, XBase etc.), INI style configuration files 2003

  5. Microsoft Access - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Access

    Microsoft Access. Microsoft Access is a database management system (DBMS) from Microsoft that combines the relational Access Database Engine (ACE) with a graphical user interface and software-development tools. It is a member of the Microsoft 365 suite of applications, included in the Professional and higher editions or sold separately.

  6. List of Microsoft software - Wikipedia

    en.wikipedia.org/wiki/List_of_Microsoft_software

    Bing Maps for Enterprise (formerly "Bing Maps Platform" and "Microsoft Virtual Earth") Direct3D. Havok. HoloStudio. Kinect for Windows SDK. Microsoft Mesh. Paint 3D. Simplygon.

  7. Software as a service - Wikipedia

    en.wikipedia.org/wiki/Software_as_a_service

    Software as a service. Software as a service ( SaaS / sæs / [1]) is a form of cloud computing in which the provider offers the use of application software to a client and manages all the physical and software resources used by the application. [2] The distinguishing feature of SaaS compared to other software delivery models is that it ...

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