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Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft.It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web ...
Microsoft Dynamics 365 Customer Engagement (formerly Microsoft CRM). Microsoft Dynamics 365 Customer Engagement contains modules to interact with customers: Marketing, Sales, Customer Service, Field Service. The Customer Service is a module used to automate customer service processes providing performance data reports and dashboards.
Microsoft Outlook is a personal information manager software system from Microsoft, available as a part of the Microsoft 365 software suites. Though primarily being popular as an email client for businesses, Outlook also includes functions such as calendaring, task managing, contact managing, note-taking, journal logging, web browsing, and RSS news aggregation.
Dynamics CRM: Microsoft: Dynamics 365 9.1 July 2019 Proprietary or SaaS.NET, ASP.NET Windows MS SQL 2003 GNU Enterprise: FSF GPLv3: Python Linux, Unix, Mac OS X, Windows Firebird/Interbase, MySQL, MaxDB, MS ADO (MS SQL-Server/MS Access), Oracle, PostgreSQL, SQLite, SQLite3, CSV files,DBF files (DBase, XBase etc.), INI style configuration files 2003
SharePoint is a web-based collaborative platform that integrates natively with Microsoft 365.Launched in 2001, SharePoint is primarily sold as a document management and storage system, although it is also used for sharing information through an intranet, implementing internal applications, and for implementing business processes.
Microsoft. Microsoft Corporation is an American multinational corporation and technology company headquartered in Redmond, Washington. [2] Microsoft's best-known software products are the Windows line of operating systems, the Microsoft 365 suite of productivity applications, and the Edge web browser.
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