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You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.
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Sign in to AOL Mail, a free and secure email service with advanced settings, mobile access, and personalized compose. Get live help from AOL experts if needed.
After migrating your Verizon.net email to AOL Mail, follow the steps below to set up your 3rd party client. Be aware some sections will link off to the client's help page and they won't be able to answer questions about AOL Mail settings, or your Verizon.net username or password.
Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
After migrating your Verizon.net email to AOL Mail, follow the steps below to update your settings based on your email client. Be aware some sections will link to the client's help page, and they can't answer questions about AOL Mail settings, or your Verizon.net username or password.
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.