Ads
related to: trouble ticket tracking system illinoisjetbrains.com has been visited by 100K+ users in the past month
- For support agents
Manage customer tickets easily.
Features that save time and effort.
- Pricing
Start free with 3 support agents
and unlimited reporters
- For customers
All customers supported for free.
Public Knowledge Base with FAQs.
- For other team members
Get an overview of all tickets.
Easily jump in and collaborate.
- For support agents
nulab.com has been visited by 10K+ users in the past month
Search results
Results from the Health.Zone Content Network
Issue tracking system. An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but ...
Comparison of issue-tracking systems. Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.
Website. www.atlassian.com /software /jira. Jira (/ ˈdʒiːrə / JEE-rə) [4] is a proprietary product developed by Atlassian that allows bug tracking, issue tracking and agile project management. Jira is used by a large number of clients and users globally for project, time, requirements, task, bug, change, code, test, release, sprint management.
Request Tracker. Request Tracker, commonly abbreviated to RT, is an open source tool for organizations of all sizes to track and manage workflows, customer requests, and internal project tasks of all sorts. With seamless email integration, custom ticket lifecycles, configurable automation, and detailed permissions and roles, Request Tracker ...
Roundup was designed by Ka-Ping Yee for the Software Carpentry project and was developed from 2001 to 2016 under the direction of Richard Jones. Since then, it has been developed by the Roundup community. It was the issue tracker for the Python programming language for 17 years before migrating to GitHub. [4]
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
Ads
related to: trouble ticket tracking system illinoisjetbrains.com has been visited by 100K+ users in the past month
nulab.com has been visited by 10K+ users in the past month