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  2. Critical incident technique - Wikipedia

    en.wikipedia.org/wiki/Critical_incident_technique

    Critical incident technique. The critical incident technique (or CIT) is a set of procedures used for collecting direct observations of human behavior that have critical significance and meet methodically defined criteria. These observations are then kept track of as incidents, which are then used to solve practical problems and develop broad ...

  3. John C. Flanagan - Wikipedia

    en.wikipedia.org/wiki/John_C._Flanagan

    Menlo Park, California, United States. John Clemans Flanagan, (January 7, 1906 – April 15, 1996) was a noted psychologist most known for developing the critical incident technique, which identifies and classifies behaviors associated with the success or failure of human activity. [1] He was a pioneer of aviation psychology.

  4. Critical incident stress management - Wikipedia

    en.wikipedia.org/wiki/Critical_incident_stress...

    Critical incident stress management (CISM) was a controversial process of psychological first aid which focused solely on an immediate and identifiable problem. It included pre-incident preparedness and acute crisis management through post-crisis follow-up. The purpose of CISM is to decrease the likelihood of post-traumatic stress disorder ...

  5. The ABC model is a basic CBT technique. It’s a framework that assumes your beliefs about a specific event affect how you react to that event. A therapist may use the ABC model to help you ...

  6. Behaviorally anchored rating scales - Wikipedia

    en.wikipedia.org/wiki/Behaviorally_anchored...

    Behaviorally anchored rating scales (BARS) are scales used to rate performance.BARS are normally presented vertically with scale points ranging from five to nine. It is an appraisal method that aims to combine the benefits of narratives, critical incidents, and quantified ratings by anchoring a quantified scale with specific narrative examples of good, moderate, and poor performance.

  7. FBI Critical Incident Response Group - Wikipedia

    en.wikipedia.org/wiki/FBI_Critical_Incident...

    FBI Critical Incident Response Group. The Critical Incident Response Group (CIRG) is a division of the Criminal, Cyber, Response, and Services Branch of the United States Federal Bureau of Investigation. CIRG enables the FBI to rapidly respond to, and effectively manage, special crisis incidents in the United States.

  8. American Institutes for Research - Wikipedia

    en.wikipedia.org/wiki/American_Institutes_for...

    AIR's founder, John C. Flanagan, a pioneer in aviation psychology, [6] is known for developing the critical incident technique, an innovative method for screening and selecting personnel. While working for the U.S. Army Air Forces during World War II , Flanagan developed CIT as an aptitude test to identify potential combat pilots. [ 7 ]

  9. Incident management - Wikipedia

    en.wikipedia.org/wiki/Incident_management

    Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence. If not managed, an incident can escalate into an emergency, crisis or disaster. Incident management is therefore the process of limiting the potential disruption caused by such an event ...

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