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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Learn how to sync AOL Mail with a third-party app, using POP or IMAP, to send and receive emails in the app or download a copy of your email.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Find out how to fix problems reading or receiving AOL Mail.
To send and receive AOL email via a 3rd party email client, you'll need to manually configure the servers and port numbers with supported AOL Mail info. If you access AOL Mail through mail.aol.com or the AOL app you don't need to make any changes to your settings.
Learn how to download the server settings through IMAP and additional info to help you download your email.
If you're having problems sending messages in AOL Mail, it could be for one of several reasons. Most sending issues can be fixed with a couple of quick troubleshooting steps.
If you're having trouble connecting to AOL Mail through a third-party app, you may need to update your settings. Learn how to update your app's secure connection settings.
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