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An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
Troubleshooting is a form of problem solving to repair failed products or processes on a machine or a system. Learn about the types, strategies and aspects of troubleshooting, and see how it applies to various domains such as engineering, computer science and medicine.
Jira is a proprietary software product developed by Atlassian that allows bug tracking, issue tracking and agile project management. It is used by many clients and users globally and has various features, integrations, licenses and security issues.
Learn why you may be tired all day but awake at night, and what you can do to improve your sleep quality. Find out how factors such as circadian rhythm, napping, anxiety, caffeine, screen time ...
A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. Learn about the value, structure, and types of help desks, and how they differ from call centers and customer service.
Learn what to do if your child swallows a foreign object, such as a coin, a magnet, or a button battery. Find out when to call 911, how to prevent trouble, and what treatments are available.
Learn about the common heart conditions that can cause shortness of breath, such as heart failure, tachycardia, and pulmonary edema. Find out when to see a doctor and what treatments are available.
Find out what can make it hard or painful to pee, and how to treat or prevent these conditions. Learn about urinary incontinence, UTIs, prostate problems, diabetes, kidney stones, and more.