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  2. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft CRM 1.2. Microsoft CRM 1.2 was released on December 8, 2003. Microsoft CRM 1.2 was not widely adopted by industry. It was not possible to create custom entities but there was a software development kit (SDK) available using SOAP and XML endpoints to interact with it. Microsoft Dynamics CRM 3.0

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. SharePoint - Wikipedia

    en.wikipedia.org/wiki/SharePoint

    SharePoint is a web-based collaborative platform that integrates natively with Microsoft 365.Launched in 2001, SharePoint is primarily sold as a document management and storage system, although it is also used for sharing information through an intranet, implementing internal applications, and for implementing business processes.

  5. Sales force management system - Wikipedia

    en.wikipedia.org/wiki/Sales_force_management_system

    Salesforce management systems (also sales force automation systems ( SFA )) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems .

  6. Crystal Reports - Wikipedia

    en.wikipedia.org/wiki/Crystal_Reports

    SAP acquired BusinessObjects on October 8, 2007, and released Crystal Reports 2011 (version 14) on May 3, 2011. The latest version released is Crystal Reports 2020 (14.3.x) on June 13, 2020. The file extension for Crystal Reports' proprietary file format is .rpt. The design file can be saved without data, or with data for later viewing or sharing.

  7. Act! LLC - Wikipedia

    en.wikipedia.org/wiki/Act!_LLC

    Act! LLC. Act! Act! Act! (previously known as Sage ACT! 2010–2013) is a customer relationship management (CRM) software and marketing automation software platform designed for, and used by, small and mid-sized businesses. [1] It has a user base of over 800 thousand registered users.

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