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  2. Oracle CRM - Wikipedia

    en.wikipedia.org/wiki/Oracle_CRM

    Oracle CRM is a customer relationship management system created by Oracle Corporation. It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support.

  3. Siebel Systems - Wikipedia

    en.wikipedia.org/wiki/Siebel_Systems

    Net income. $0.111 bln (2004) Number of employees. 5,036 (2005) Siebel Systems, Inc. ( / ˈsiːbəl /) was an American software company principally engaged in the design, development, marketing, and support of customer relationship management (CRM) applications—notably Siebel CRM . The company was founded by Thomas Siebel and Patricia House ...

  4. Oracle Advertising and Customer Experience (CX) - Wikipedia

    en.wikipedia.org/wiki/Oracle_Advertising_and...

    In 2006, Oracle purchased Siebel Systems, and later expanded its Siebel CRM software, and on-premises tool, with its SaaS product, Oracle CRM on Demand. In 2012, the company acquired RightNow Technologies, and Eloqua. These acquisitions allowed Oracle to develop a suite of CX cloud-based software.

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  6. Oracle Corporation - Wikipedia

    en.wikipedia.org/wiki/Oracle_Corporation

    Oracle's core application software is a suite of enterprise software products, such as enterprise resource planning (ERP) software, human capital management (HCM) software, customer relationship management (CRM) software, enterprise performance management (EPM) software, Customer Experience Commerce (CX Commerce) and supply chain management ...

  7. List of acquisitions by Oracle - Wikipedia

    en.wikipedia.org/wiki/List_of_acquisitions_by_Oracle

    This is a listing of Oracle Corporation's corporate acquisitions, ... (overtime management, time capture, demand forecasting and shift scheduling) ... Cloud-based CRM ...

  8. Oracle Applications - Wikipedia

    en.wikipedia.org/wiki/Oracle_Applications

    Oracle Applications comprise the applications software or business software of the Oracle Corporation both in the cloud and on-premises. The term refers to the non-database and non-middleware parts. The suite of applications includes enterprise resource planning, enterprise performance management, supply chain & manufacturing, human capital ...

  9. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    MS SQL, Oracle 1996 Really Simple Systems: Really Simple Systems 2016 2006 SaaS: VBScript, JavaScript, ASP Cloud Computing: MySQL: 2006 SageCRM: Sage Group: Sage CRM 2019 R1 February 2019 Proprietary or SaaS: ASP.NET, ASP Windows MS SQL, ORACLE, DB2 1981 Salesbox CRM: Salesbox CRM 2019 2019 SaaS: JS, React: Web, iOS, Android: PostgreSQL: 2014 ...