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  2. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    Contact manager. A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses, and telephone numbers. They are contact-centric databases that provide a fully integrated approach to tracking all information and communication activities linked to contacts.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. Act! LLC - Wikipedia

    en.wikipedia.org/wiki/Act!_LLC

    Act! LLC. Act! Act! Act! (previously known as Sage ACT! 2010–2013) is a customer relationship management (CRM) software and marketing automation software platform designed for, and used by, small and mid-sized businesses. [1] It has a user base of over 800 thousand registered users.

  5. Genesys (company) - Wikipedia

    en.wikipedia.org/wiki/Genesys_(company)

    genesys .com. Genesys Cloud Services, Inc. ( Genesys ), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software. The company was founded in 1990 [3] and was ...

  6. Pivotal CRM - Wikipedia

    en.wikipedia.org/wiki/Pivotal_CRM

    Pivotal CRM is a customer relationship management (CRM) software system offered by Avolin, an enterprise software and service company headquartered in Austin Texas. Pivotal CRM includes software tools for sales force automation (SFA), marketing automation and lead management, and customer service automation, as well as partner management, mobile CRM, analytics and call scripting.

  7. Ecco Pro - Wikipedia

    en.wikipedia.org/wiki/Ecco_Pro

    4.544 / 11 June 2010; 13 years ago. ( 2010-06-11) Operating system. Windows. Type. Outliner / Personal Information Management. Ecco Pro is a personal information manager software based on an outliner, and supporting folders similar to spreadsheet columns that allow filtering and sorting of information based upon user defined criteria. [1]

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