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  2. Microsoft Outlook - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Outlook

    Microsoft Outlook is a personal information manager software system from Microsoft, available as a part of the Microsoft 365 software suites. Though primarily being popular as an email client for businesses, Outlook also includes functions such as calendaring, task managing, contact managing, note-taking, journal logging, web browsing, and RSS news aggregation.

  3. Microsoft takes its AI push to customer service call centers

    www.aol.com/news/microsoft-takes-ai-push...

    Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...

  4. Microsoft Online Services - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Online_Services

    Support. Microsoft established a specialized support department for its Business Productivity Online Suite (BPOS), distinct from its standard Professional Support Services. The various types of support requests that customers might make are the justification for this separation. In contrast to the support requests for Microsoft products run on ...

  5. Microsoft Office - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Office

    Microsoft Outlook (not to be confused with Outlook Express, Outlook.com or Outlook on the web) is a personal information manager that replaces Windows Messaging, Microsoft Mail, and Schedule+ starting in Office 97; it includes an e-mail client, calendar, task manager and address book.

  6. Microsoft 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_365

    Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft.It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web ...

  7. Skype for Business - Wikipedia

    en.wikipedia.org/wiki/Skype_for_Business

    Skype for Business (formerly Microsoft Lync and Office Communicator) is an enterprise software application for instant messaging and videotelephony developed by Microsoft as part of the Microsoft 365 (formerly Office) suite. It is designed for use with the on-premises Skype for Business Server software, and a software as a service version ...

  8. Microsoft Office 2003 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Office_2003

    Office Standard Edition 2003 applications (clockwise from top-right): Word, Excel, Outlook, and PowerPoint on Windows XP. Microsoft Office 2003 (codenamed Office 11 [9]) is an office suite developed and distributed by Microsoft for its Windows operating system. Office 2003 was released to manufacturing on August 19, 2003, [1] and was later ...

  9. Outlook.com - Wikipedia

    en.wikipedia.org/wiki/Outlook.com

    Proprietary and Free [citation needed] Outlook.com, formerly Hotmail, is a free personal email service offered by Microsoft. This includes a webmail interface featuring mail, calendaring, contacts, and tasks services. Outlook can also be accessed via email clients using the IMAP or POP protocols. Founded in 1996 by Sabeer Bhatia and Jack Smith ...

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