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2. Managed services - Wikipedia

   en.wikipedia.org/wiki/Managed_services

   Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. [1][2][3] It is an alternative to the break/fix or on-demand ...

3. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

4. Level Platforms - Wikipedia

   en.wikipedia.org/wiki/Level_Platforms

   Level Platforms was a provider of remote monitoring and management (RMM) software products and services for managed services providers (MSPs), IT service providers and valued added resellers (VARs) that provide IT support services for small and medium size businesses (SMBs) and branch offices. It was purchased by AVG Technologies in 2013, and ...

5. Cloud computing - Wikipedia

   en.wikipedia.org/wiki/Cloud_computing

   Gartner defines a hybrid cloud service as a cloud computing service that is composed of some combination of private, public and community cloud services, from different service providers. [81] A hybrid cloud service crosses isolation and provider boundaries so that it cannot be simply put in one category of private, public, or community cloud ...

6. Mobile device management - Wikipedia

   en.wikipedia.org/wiki/Mobile_device_management

   Mobile device management (MDM) is the administration of mobile devices, such as smartphones, tablet computers, and laptops. MDM is usually implemented with the use of a third-party product that has management features for particular vendors of mobile devices. Though closely related to Enterprise Mobility Management and Unified Endpoint ...

7. Datto (company) - Wikipedia

   en.wikipedia.org/wiki/Datto_(company)

   datto.com. Footnotes / references. [1] Datto, Inc. is an American cybersecurity and data backup company. [2][3] In 2017, it was acquired by Vista Equity Partners. [4] In 2022, it became a subsidiary of Kaseya. Datto builds hardware and software for both data backup and recovery purposes. [3][5] Datto RMM is a cloud-based remote monitoring and ...