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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
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Find out how to troubleshoot common issues with AOL Mail , such as signing in, password reset, spam protection, and more.
If you use AOL two-step verification or an older email app, you may need to use an app specific password to access AOL Mail. Learn how to generate third-party app passwords and remember, app passwords are only valid for the app they are created for and remain valid until you sign out or remove access to the app. At that time, a new password will need to be created.
Mail is the webmail component of Outlook on the web. The default view is a three column view with folders and groups on the left, an email message list in the middle, and the selected message on the right.
Webmail (or web-based email) is an email service that can be accessed using a standard web browser. It contrasts with email service accessible through a specialised email client software.
Outlook.com, formerly Hotmail, is a free personal email service offered by Microsoft. This includes a webmail interface featuring mail, calendaring, contacts, and tasks services. Outlook can also be accessed via email clients using the IMAP or POP protocols.
Sign in to AOL Mail, a free and secure email service with advanced settings, mobile access, and personalized compose. Get live help from AOL experts if needed.