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Webmail (or web-based email) is an email service that can be accessed using a standard web browser. It contrasts with email service accessible through a specialised email client software . Additionally, many internet service providers (ISP) provide webmail as part of their internet service package.
A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [ 2 ] studied the value of an organization's help desks.
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Hotmail service was founded by Sabeer Bhatia and Jack Smith, and was one of the first webmail services on the Internet along with Four11's RocketMail (later Yahoo! Mail). [9] [10] It was commercially launched on July 4, 1996, symbolizing "freedom" from ISP-based email [11] and the ability to access a user's inbox from anywhere in the world.
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Army intranet presences on networks were not highly developed, or were more limited in capability and scope. AKO attempted to become a central portal for communication among Army (military and civilian) Service members and contractors. Efforts like "email for life" piloted by AKO was an early precursor to "Soldier for Life" initiatives in the Army.