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Telax's flagship product and namesake, Telax Hosted Call Center, is a cloud-based call center software application offering call management, virtual queuing, unified messaging, screen pops, call recording and other functionalities such as platform neutral Metaswitch and CRM services, Microsoft Lync, and Microsoft Dynamics integration. Telax is ...
Cloud communications are Internet-based voice and data communications where telecommunications applications, switching and storage are hosted by a third-party outside of the organization using them, and they are accessed over the public Internet. Cloud services is a broad term, referring primarily to data-center-hosted services that are run and ...
IntelePeer. IntelePeer is a privately held company based in Dania Beach, Florida and is a Communications Automation Platform (CAP) provider of voice, messaging, automation, applications, APIs, and analytics for enterprises. [1] The company is backed by venture capital firms VantagePoint Venture Partners, Kennet Partners, NorthCap Partners and ...
The cloud communications software maker Twilio on Monday announced it’s cutting 17 percent of its workers as layoffs surge in the tech sector. “We have to spend less, streamline, and become ...
The Cloud Communications Alliance (CCA) comprises eight hosted IP voice and data communications companies. [1] Launched in April 2010 and creating some stir in the industry, [2] the CCA's mission is to promote awareness of the new standard called cloud communications and drive its development through the pursuit of new technical standards ...
Birch Communications was an American provider of IP-based communications, network broadband, cloud computing, and information technology services to small, mid-sized, enterprise and wholesale business customers in the United States, Canada and Puerto Rico. [1] [2] [3] It was acquired by Fusion Connect in 2018 and integrated into the company. [4]
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