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SugarCRM is a software company based in Silicon Valley. It produces the on-premises and cloud-based web application Sugar, a customer relationship management (CRM) system. SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
In May 2013, [12] the company was accredited for entry in the UK Government 's GCloud CloudStore catalogue. In July 2013 [13] Really Simple Systems launched a cross-platform version of its CRM, running seamlessly on desktops, laptops, tablets and smartphones . Version 5, launched in March 2017, [14] offered a new user interface, custom ...
Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.
Freshworks. Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India. [2] [3] The company provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing. As of October 2023, Freshworks has over 60,000 business clients.
Pipedrive is an American cloud-based software as a service company. It is the developer of the web application and mobile app Pipedrive, a sales customer relationship management (CRM) tool. The company has more than 1,000 employees in its eight offices across Europe ( Tallinn, Tartu, Lisbon, London, Prague, Dublin, Riga and Berlin) and two ...
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