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  2. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...

  3. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  4. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    ITIL regards a call centre or help desk as similar kinds of service desk which provide only a portion of what a service desk can offer. A service desk has a more broad and user-centered approach which is designed to provide the user with an informed single point of contact for all IT requirements. A service desk seeks to facilitate the ...

  5. Office Exercises: 30 Exercises to Do at Your Desk - Healthline

    www.healthline.com/health/fitness/office-exercises

    6. Desk plank. Muscle groups worked: core and shoulders. How to do it: Lean against your desk with your body in a straight line, your elbows and forearms against your desk and your hands together ...

  6. Medical Assistants: What do they do? - WebMD

    www.webmd.com/a-to-z-guides/what-is-a-medical...

    A medical assistant might do administrative tasks like: Answering phones and scheduling appointments. Greeting patients and their families. Filing and updating medical records. Coding and ...

  7. Sitting Positions: How to Practice Good Posture - Healthline

    www.healthline.com/health/sitting-positions

    Roll your shoulders and neck forward into a full slouching position. Then, slowly pull your head and shoulders up into a tall sitting position. Push your lower back forward and accentuate the ...

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