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2. Microsoft Dynamics 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Dynamics_365

   Microsoft Dynamics 365 Customer Engagement (formerly Microsoft CRM). Microsoft Dynamics 365 Customer Engagement contains modules to interact with customers: Marketing, Sales, Customer Service, Field Service. The Customer Service is a module used to automate customer service processes providing performance data reports and dashboards. [14]

3. Microsoft engineering groups - Wikipedia

   en.wikipedia.org/wiki/Microsoft_engineering_groups

   Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Microsoft Dynamics was previously a separate engineering unit until it got reorganised into the Cloud & Enterprise Group in June 2015. [39]

4. Microsoft’s Salary Secrets: Here Are the Pay Tiers ... - AOL

   www.aol.com/finance/microsoft-salary-secrets-pay...

   For premium support please call: 800-290-4726

5. Comparison of CRM systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_CRM_systems

   Dynamics CRM: Microsoft: Dynamics 365 9.1 July 2019 Proprietary or SaaS.NET, ASP.NET Windows MS SQL 2003 GNU Enterprise: FSF GPLv3: Python Linux, Unix, Mac OS X, Windows Firebird/Interbase, MySQL, MaxDB, MS ADO (MS SQL-Server/MS Access), Oracle, PostgreSQL, SQLite, SQLite3, CSV files,DBF files (DBase, XBase etc.), INI style configuration files 2003

6. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   Business administration. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website ...

7. Business analyst - Wikipedia

   en.wikipedia.org/wiki/Business_analyst

   Business analyst. A business analyst (BA) is a person who processes, interprets and documents business processes, products, services and software through analysis of data. [1][2][3][4] The role of a business analyst is to ensure business efficiency increases through their knowledge of both IT and business function. [5]

8. Customer dynamics - Wikipedia

   en.wikipedia.org/wiki/Customer_dynamics

   Customer dynamics is a subset of organizational dynamics, which describes how people function together to accomplish a task. The level of operational success is said to be determined by the behavioral nature of organizations—individuals' roles, interpersonal relations, and group dynamics, and how they all react when brought together.

9. Microsoft Certified Professional - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Certified...

   The process of earning certification has changed multiple times since its initial inception. Into the 2020s the Microsoft announced that it was retiring all existing Microsoft Certified Professional (MCP), Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Solutions Expert (MCSE) and Microsoft Certified Solutions Associate ...