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  2. Email incorrectly delivered to the Trash folder - AOL Help

    help.aol.com/articles/email-incorrectly...

    Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters. • If you're using a mobile ...

  3. Fix problems reading or receiving AOL Mail - AOL Help

    help.aol.com/articles/fix-problems-reading-or...

    Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.

  4. Manage conversations in AOL Mail - AOL Help

    help.aol.com/articles/manage-conversations-in...

    Delete a single email. Click on the conversation where the email is located. Click the More Icon | click Delete Message. Delete a full conversation. Locate the thread you want to delete. Click in the box to the left of the message. Click Delete at the top of your Inbox.

  5. Add, delete, or edit a send-only address in AOL Mail

    help.aol.com/articles/add-delete-or-edit-a-send...

    3. Click the Down arrow, next to "Send-only email address." 4. Click Add. 5. Enter the send-only email address. 6. Click Verify. 7. Open the email and follow the instructions to verify the address. - It might take a while until the send-only address can be used.

  6. Recognize a hacked AOL Mail account - AOL Help

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    Email filters • Display name • Email signature • Blocked addresses • Mail away message. If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if ...

  7. Delete emails in the AOL Mail App - AOL Help

    help.aol.com/articles/delete-emails-in-the-aol...

    Delete one or more emails in AOL Mail app and reduce clutter in your mailbox, while on the go. Deleted email moves to the Trash folder where it'll be emptied later. The AOL Mail app has many options to delete emails. Quickly delete 1 email by tapping and holding the email you want to delete and then tap the Delete icon at the bottom of the page ...

  8. Fix problems sending AOL Mail - AOL Help

    help.aol.com/articles/aol-mail-troubleshooting

    If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.

  9. Delete emails in AOL Mail - AOL Help

    help.aol.com/articles/delete-emails-in-new-aol-mail

    Delete emails in AOL Mail. Never worry about getting overwhelmed with old or unwanted emails. AOL Mail lets you easily delete unwanted messages. If any of your emails have been permanently deleted or have gone missing in the last 7 days, give us a call and we' ll do everything we can to try to recover your lost messages.

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