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2. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

3. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...

4. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   A Service Desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact ("SPOC") to meet the communication needs of both users and IT staff, and also to satisfy both Customer and IT Provider objectives. "User" refers to the actual user of the service ...

5. ADHD: How to Manage Employees With It - WebMD

   www.webmd.com/add-adhd/managing-employee-with-adhd

   Employees with ADHD may find it challenging to: Focus. Pay attention at meetings. Manage their time. Organize their schedule. Stay on top of their workload. Follow instructions. Meet deadlines ...

6. Medical Assistants: What do they do? - WebMD

   www.webmd.com/a-to-z-guides/what-is-a-medical...

   Their duties vary, but most of their work tasks involve administrative and basic clinical work. For instance, you may talk to a medical assistant at the front desk of a hospital or medical office ...

7. Receptionist - Wikipedia

   en.wikipedia.org/wiki/Receptionist

   Receptionist. A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or ...