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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Find out how to fix problems reading or receiving AOL Mail.
If you use AOL two-step verification or an older email app, you may need to use an app specific password to access AOL Mail. Learn how to generate third-party app passwords and remember, app passwords are only valid for the app they are created for and remain valid until you sign out or remove access to the app. At that time, a new password will need to be created.
Outlook Web Access (OWA) is a browser-based way to access your Microsoft Outlook email. While it's also been known as Outlook Web App, it's now more commonly referred to as Outlook on the web.
Outlook on the web (formerly Outlook Web App and Outlook Web Access [2]) is a personal information manager web app from Microsoft. It is a web-based version of Microsoft Outlook, and is included in Exchange Server and Exchange Online (a component of Microsoft 365 .) [3] [4] [5]
In Microsoft Windows 8, SmartScreen added built-in operating system protections against web-delivered malware performing reputation checks by default on any file or application downloaded from the Internet, including those downloaded from email clients like Microsoft Outlook or non-Microsoft web browsers like Google Chrome.
Outlook.com, formerly Hotmail, is a free personal email service offered by Microsoft. This includes a webmail interface featuring mail, calendaring, contacts, and tasks services. Outlook can also be accessed via email clients using the IMAP or POP protocols.
Ad blockers insert code into your browser to block ads, which can negatively impact email performance. Learn how to unblock AOL websites in ad blockers so that they function correctly.