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  2. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser. • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version ...

  3. Fix problems reading or receiving AOL Mail - AOL Help

    help.aol.com/articles/fix-problems-reading-or...

    If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed.

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. While Internet Explorer may still work with ...

  5. Fix problems signing in to AOL Mail - AOL Help

    help.aol.com/articles/fix-problems-signing-in-to...

    If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.

  6. Browser - AOL Help

    help.aol.com/products/browser

    AOL App for Android. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Call Live AOL Support at 1-800-358-4860. Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone ...

  7. Minimum system requirements for AOL Mail - AOL Help

    help.aol.com/articles/what-are-the-minimum...

    AOL Basic Mail gives you access to your email even if your computer isn't running at the highest capacity. While all AOL products do work best with the latest version of a browser, basic mail may still work in outdated browsers. Windows XP and newer - Works best with the latest version of Edge, Firefox, Chrome, Safari, and AOL Desktop Gold.

  8. Overview of AOL Mail for mobile web browsers - AOL Help

    help.aol.com/articles/aol-mail-for-mobile-web...

    The latest version of mobile AOL Mail supports the following mobile web browser versions and higher. If you're using an older version of a supported browser or an unsupported browser, you will get the basic mail experience. Update your browser app or operating system to get the latest version of your browser. • iOS Safari 12 • iOS Firefox 17

  9. Temporary Error 19 & Error 999 in AOL Mail - AOL Help

    help.aol.com/articles/temporary-error-19-error...

    Using a Web browser that's not supported by AOL Mail. Accessing AOL Mail account simultaneously from 2 different browsers. Accessing AOL Mail on multiple devices simultaneously from more than one place. Possible fixes. Restart your Web browser. Clear your Web browser's cache. Make sure you’re using a supported Web browser and operating system ...