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  2. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser. • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version ...

  3. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. • Right click the AOL Desktop Tray Launcher icon in the System tray. • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar. • Double click on the AOL Desktop application file.

  5. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Messages are often delivered right way though very rarely there may be a delay in transit. This is usually due to problems on the mail server, heavy internet ...

  7. Locate your browser version - AOL Help

    help.aol.com/articles/how-do-i-find-the-version...

    Locating the version of the browser you're using is often the first step when attempting to troubleshoot and fix browser problems. Once you find your browser version, you can use that info to check if you're running the latest software. If not, you can update to the latest version to make sure everything runs the way it's supposed to. • Find ...

  8. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems sending AOL Mail. If you're having problems sending messages in AOL Mail, it could be for one of several reasons. Most sending issues can be fixed with a couple of quick ...

  9. Minimum system requirements for AOL Mail

    help.aol.com/articles/what-are-the-minimum...

    AOL Basic Mail gives you access to your email even if your computer isn't running at the highest capacity. While all AOL products do work best with the latest version of a browser, basic mail may still work in outdated browsers. Windows XP and newer - Works best with the latest version of Edge, Firefox, Chrome, Safari, and AOL Desktop Gold.

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