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Skype for Business (formerly Microsoft Lync and Office Communicator) is an enterprise software application for instant messaging and videotelephony developed by Microsoft as part of the Microsoft 365 (formerly Office) suite. It is designed for use with the on-premises Skype for Business Server software, and a software as a service version ...
Microsoft Lync is the primary client application released with Lync Server. This client is used for IM, presence, voice and video calls, desktop sharing, file transfer and ad hoc conferences. With Lync 2013 there will be a release of Lync Light Client with fewer features. Microsoft also ships the Microsoft Attendant Console.
A mobile-focused, phone number-based model operates on the concept of primary and secondary devices. Examples of such messaging services include: WhatsApp, Viber, Line, WeChat, Signal, etc. The primary device is a mobile phone and is required to login and send/receive messages.
Unified communications is an evolving set of technologies that automates and unifies human and device communications in a common context and experience. It optimizes business processes and enhances human communications by reducing latency, managing flows, and eliminating device and media dependencies. A UC system may include features such as ...
Skype was founded in 2003 by Niklas Zennström, from Sweden, and Janus Friis, from Denmark. [15] The software was created by Estonians Ahti Heinla, Priit Kasesalu, Jaan Tallinn, and Toivo Annus. [16] Friis and Annus are credited with the idea of reducing the cost of voice calls by using a P2P protocol like that of Kazaa. [17]
Instant messaging is a set of communication technologies used for text-based communication between two ( private messaging) or more (chat room) participants over the Internet or other types of networks (see also LAN messenger ). [6] IM chats happen in real-time.
Caller identification ( Caller ID) is a telephone service, available in analog and digital telephone systems, including voice over IP (VoIP), that transmits a caller 's telephone number to the called party 's telephone equipment when the call is being set up. The caller ID service may include the transmission of a name associated with the ...
Click-to-call, also known as click-to-talk, click-to-dial, click-to-chat and click-to-text, is a form of Web-based communication in which a person clicks an object (e.g., button, image or text) to request an immediate connection with another person in real-time either by phone call, Voice-over-Internet-Protocol ( VoIP ), or text.