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  2. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 Business Central (formerly Microsoft Dynamics NAV) – ERP and CRM software-as-a-service product meant for small and mid-sized businesses. Integrating both Dynamics NAV and Dynamics CRM features, consisting of the following modules: for Financials and Operations, for Sales Professionals, for Marketing.

  3. Microsoft Online Services - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Online_Services

    Microsoft Online Services was Microsoft's hosted-software offering and was an early component of its software as a service strategy. Microsoft Online Services was hosted by Microsoft and sold with Microsoft partners. Initial services branded as 'Microsoft Online Services' included Exchange Online, SharePoint Online, Office Communications Online ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  5. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.

  6. SharePoint - Wikipedia

    en.wikipedia.org/wiki/SharePoint

    SharePoint is a web-based collaborative platform that integrates natively with Microsoft 365.Launched in 2001, SharePoint is primarily sold as a document management and storage system, although it is also used for sharing information through an intranet, implementing internal applications, and for implementing business processes.

  7. Sitecore - Wikipedia

    en.wikipedia.org/wiki/Sitecore

    sitecore .com. Sitecore is a customer experience management company that provides web content management, and multichannel marketing automation software. The company was founded in 2001 in Denmark.

  8. On-premises software - Wikipedia

    en.wikipedia.org/wiki/On-premises_software

    On-premises software (abbreviated to on-prem, and often misspelled as "on-premise"; see below) [1] is installed and runs on computers on the premises of the person or organization using the software, rather than at a remote facility such as a server farm or cloud. On-premises software is sometimes referred to as "shrinkwrap" software, and off ...

  9. Salesforce Marketing Cloud - Wikipedia

    en.wikipedia.org/wiki/Salesforce_Marketing_Cloud

    Salesforce Marketing Cloud is a provider of digital marketing automation and analytics software and services. It was founded in 2000 under the name ExactTarget. The company filed for an IPO in 2007, but withdrew its filing two years later and raised $145 million in funding. It acquired CoTweet, Pardot, iGoDigital and Keymail Marketing.

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