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  2. Roundup (issue tracker) - Wikipedia

    en.wikipedia.org/wiki/Roundup_(issue_tracker)

    Roundup was designed by Ka-Ping Yee for the Software Carpentry project and was developed from 2001 to 2016 under the direction of Richard Jones. Since then, it has been developed by the Roundup community. It was the issue tracker for the Python programming language for 17 years before migrating to GitHub. [4]

  3. Event correlation - Wikipedia

    en.wikipedia.org/wiki/Event_Correlation

    However, only some of them are able to notify trouble ticket systems when a problem is solved, which partly explains the difficulty for Service Desks to keep updated with the latest news. In theory, the integration of management in organizations requires the communication between the event correlator and the trouble ticket system to work both ways.

  4. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  5. Request Tracker - Wikipedia

    en.wikipedia.org/wiki/Request_Tracker

    Request Tracker. Request Tracker, commonly abbreviated to RT, is an open source tool for organizations of all sizes to track and manage workflows, customer requests, and internal project tasks of all sorts. With seamless email integration, custom ticket lifecycles, configurable automation, and detailed permissions and roles, Request Tracker ...

  6. Comparison of issue-tracking systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_issue...

    Comparison of issue-tracking systems. Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

  7. Peregrine Systems - Wikipedia

    en.wikipedia.org/wiki/Peregrine_Systems

    Peregrine Systems, Inc. was an enterprise software company, founded in 1981, that sold enterprise asset management, change management, and ITIL -based IT service management software. Following an accounting scandal and bankruptcy in 2003, Peregrine was acquired by Hewlett-Packard in 2005. [1] Micro Focus which merged with the HP Software ...

  8. Software bug - Wikipedia

    en.wikipedia.org/wiki/Software_bug

    Software development. A software bug is a bug in computer software . A computer program with many or serious bugs may be described as buggy. The effects of a software bug range from minor (i.e. a misspelled word in the user interface) to severe (i.e. crash or hang ). Software bugs have been linked to disasters.

  9. Kerberos (protocol) - Wikipedia

    en.wikipedia.org/wiki/Kerberos_(protocol)

    Type. Authentication protocol. Website. web .mit .edu /kerberos /. Kerberos ( / ˈkɜːrbərɒs /) is a computer-network authentication protocol that works on the basis of tickets to allow nodes communicating over a non-secure network to prove their identity to one another in a secure manner.

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