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Microsoft Dynamics was a line of Business Applications, containing enterprise resource planning (ERP) and customer relationship management (CRM). Microsoft marketed Dynamics applications through a network of reselling partners who provided specialized services. Microsoft Dynamics formed part of "Microsoft Business Solutions".
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.
The eCRM or electronic customer relationship management coined by Oscar Gomes encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet and internet. Electronic CRM concerns all forms of managing relationships with customers through the use of information technology ( IT ).
Customer relationship management software. Wikimedia Commons has media related to CRM software. This category is for individual applications and general terms related to CRM. For companies developing CRM applications, see Category:Customer relationship management software companies .
Caloric restriction mimetic, a substance that mimics the caloric restriction anti-aging effect. Cardiac rhythm management, treatments of irregularities in the heartbeat. Charge residue model, a model explaining electrospray ionization in mass spectrometry. Cis-regulatory module, a region of DNA. Consumer-resource model, a type of ecological model.
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