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There's no doubt that America's bank branch footprint is sinking and has been for years. In 2021, a net 2,928 branches shut their doors — the highest on record, according to S&P Global Market ...
[163] [164] In September 2009, a Bank of America credit card customer, Ann Minch, posted a video on YouTube criticizing the bank for raising her interest rate. After the video went viral, she was contacted by a Bank of America representative who lowered her rate. The story attracted national attention from television and internet commentators.
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Bank teller. A bank teller (often abbreviated to simply teller) is an employee of a bank whose responsibilities include the handling of customer cash and negotiable instruments. In some places, this employee is known as a cashier or customer representative. [1] Tellers also deal with routine customer service at a branch.
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U.S. Bank protects customers from overdraft fees by automatically pulling up to $50 from linked accounts or, if you are charged a fee, allowing qualified deposits on the same day to avoid any ...
They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
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