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  2. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

  3. Microsoft Small Business Financials - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Small_Business...

    Microsoft Small Business Financials (formerly Microsoft Small Business Manager) is a business accounting software package. The software is targeting growing small businesses that require more than basic accounting software: [1] with fewer than 25 employees [2] and less than $10 million of revenue. It is part of Microsoft Dynamics (formerly ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  5. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses and telephone numbers. They are databases that provide an integrated approach to tracking information and communication activities linked to contacts. Simple ones for personal use are included in most smartphones.

  6. Microsoft Office shared tools - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Office_shared_tools

    Small Business Customer Manager (SBCM) was an Access-based tool which combined accounting data from most popular accounting software and Outlook contacts and allowed user to track customer profiles and maximize revenue. It integrated seamlessly with Word and Publisher.

  7. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    Microsoft SQL Server, Amazon Server 2010 Tryton: Tryton 5.6 May 2020 GPLv3: Python, JavaScript Cross-platform PostgreSQL, MySQL, SQLite: 2008 WORKetc: Daniel Barnett v4.0 2013 SaaS: C#, .NET Windows Microsoft SQL Server, Amazon Server 2009 Zoho CRM: Zoho CRM Zoho CRM 2018 2018 SaaS Java Cloud Computing, Cross Platform Proprietary 1999

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